Streamlining Property Management in Manchester with Divrse
We've been speaking to Alex, one of our seasoned Landlords with multiple properties about why he chose Divrse to manage his properties with guaranteed rent in Manchester.
Alex’s journey with Divrse began when he was looking for a more responsive and efficient property management solution. His previous managing agency, while competent in property upkeep, lacked in communication and responsiveness. Alex also found himself with less time to spend on the property and decided to look for a new management team in Manchester that could handle the everyday issues.
“I previously owned an HMO, managed through a more ‘traditional’ HMO managing agency. The manager I originally engaged was bought by a larger company. While the new agent was fairly good at managing the property, they were not at all responsive and it was difficult to get information from them. I was looking for a manager who would be better at keeping me informed. In addition, for personal reasons I found myself with less time to spend on the property." - Alex
The Challenge
The primary issues Alex encountered with his previous agency were:
Inadequate communication: Difficulty in obtaining timely information from the managing agency causing frustrations.
Time constraints: Personal commitments reduced the time available to manage property affairs.
Administrative overload: The need to handle the day to day running.
Inadequate Communication in Traditional Property Management
One of the most common grievances landlords have with traditional property management is the inadequate communication that often leads to significant frustrations. This issue can manifest in several ways:
Delayed Responses: When landlords reach out with concerns or requests for updates, slow response times from the managing agency can impede their ability to make timely decisions, affecting the overall efficiency of property management.
Lack of Proactivity: Traditional property management firms may not always provide information unless specifically requested, which means landlords must constantly chase for updates, leading to unnecessary stress and wasted time.
Inefficient Information Flow: Even when communication is established, the information provided can be incomplete or unclear, requiring further clarification and resulting in a cycle of back-and-forth communication that could have been avoided with more effective initial contact.
Impersonal Service: Large traditional management companies might treat properties as just another number in their portfolio, lacking the personal touch that landlords value, especially when they have invested not just money but also time and effort into their properties.
Technological Gaps: Some traditional agencies have yet to fully embrace modern technology, which can streamline communication through instant messaging, real-time updates, and digital documentation, further widening the communication gap.
These communication issues can lead to a sense of disconnect between the landlord and the managing agency, making it difficult for landlords to feel in control and informed about their own properties. It’s these pain points that often drive landlords like Alex to seek out new, more responsive, and technologically adept property management solutions that prioritize efficient, clear, and timely communication.
Divrse’s Solution
Recognizing these challenges, Divrse offers a comprehensive property management service that alleviates the burden from landlords.
Here’s how Divrse makes a difference:
Efficient Time Management: Divrse takes over the daily administrative tasks, freeing up landlords’ time so they can focus on their personal commitments or grow their property portfolio without being bogged down by operational details.
Streamlined Operations: By leveraging technology and a team of experienced professionals, Divrse streamlines the operational aspects of property management, ensuring everything from tenant onboarding to maintenance is handled efficiently and effectively.
Proactive Communication: Divrse prides itself on proactive communication, keeping landlords like Alex informed and involved without the need for them to chase down information, thus resolving one of the most common frustrations in traditional property management.
Customized Service: Understanding that each landlord’s needs are unique, Divrse offers bespoke arrangements and services tailored to individual requirements, ensuring a personalized management experience.
By addressing the core issues of time constraints and administrative overload, Divrse not only solves these common problems but also enhances the overall property management experience for landlords, allowing them to enjoy the benefits of their investment with peace of mind.
The Divrse Experience
Since partnering with Divrse, Alex has enjoyed a smooth and responsive management process. Divrse’s quick reaction to his questions and requests has been a game-changer, providing the peace of mind he was looking for.
“The process has been smooth so far, and the experience of using Divrse has been positive. They are quick to respond to my questions / requests when needed.”
- Alex
How Divrse Can Help You
With Divrse, you gain a partner that brings over 30 years of property experience to the table. We’re not just service providers; we’re landlords too, which means we understand your needs first hand.
Here’s how we can help:
Local Market Knowledge: Our local presence means we know the market inside out.
Bespoke Arrangements: We offer tailored arrangements, ensuring you receive 80-100% of your property’s valuation.
Fast Turnaround: Expect a 7-day turnaround for a swift and efficient service.
Zero Fees: We charge 0% selling fees and £0 legal fees, so you keep more of your earnings.
Guaranteed Rent: Enjoy the peace of mind that comes guaranteed rent, every month, even if the property is empty.
Problem Solving: Your property challenges are our priority, and we’re here to solve them.
Trusted Membership: As a member of The Property Ombudsman, we adhere to the highest standards of service.
Fair and Timely Renting: We rent your property at a fair price and within an agreed timescale, aligning with your goals.
Alex’s story is a testament to Divrse’s dedication to superior property management services. Our approach has addressed the communication gaps Alex faced with his previous agency, setting a new benchmark for landlord satisfaction.
If you’re experiencing any of the issues that Alex faced and would like to chat about your options, contact us today.
CONTACT DIVRSE TODAY FOR MORE INFORMATION